Our Policies

Privacy and Security Policy:-

Do you share my information with anyone?

(Privacy Statement)

We appreciate your business and respect your privacy!   All of your information collected on www.bhuvah.com will be kept confidential.

After ordering, we will add you to our Monthly Newsletter list, but if you do not wish to receive this, you can opt-out at the bottom of the newsletter by clicking a link and we will remove your email from our distribution list.

Is your website secure?

All of our shopping cart and checkout pages are secure.

Here is how you can tell:

1) Check the web page URL

Normally, when browsing the web, the URLs (web page addresses) begin with the letters “HTTP”. Those site start with “HTTP” is not secure.  However, over a secure connection, the address displayed should begin with “https” – note the “s” at the end.

Those site start with “https” is fully secured for payment and personal information.

Try it! – Visit our homepage (https://www.bhuvah.com).  Note the URL begins with the “https” meaning this page is secure.   It now begins with “https”, meaning the username and password typed in will be encrypted before sent to our secure server.

2) Check for the “Lock” icon

There is a de facto standard among web browsers to display a “lock” icon somewhere in the window of the browser (NOT in the web page display area!)  For example, Microsoft Internet Explorer displays the lock icon in the lower-right of the browser window:  As another example, Mozilla’s Firefox Web Browser displays the lock icon in the lower-left corner.

Payment Policy:-


Credit Card/Debit Card/ Virtual card/ ATM card
PayPal
Bank transfer online
Wire transfer
Western Union
Money Gram
Bitcoin
e-wallet
This payment option depends on the total amount and country to country location.
We accept almost all currency.
If the buyer is agreed with shipping policy then we refund payment with 5-7 working days.

Shipping Policy:-

Shipping options and combining


Shipping solutions we provide by DHL, FedEx, UPS, Aramex,  TNT, Blue Dart, India Post, by Ship and many more. We have both option Express shipping and Economy shipping. These company shipping time 2-5 days, 5-7 days, 7-10 days, 15-30 days, 30-40 days etc. This company counts only shipping days and time, they never include customs clearance time and days. Because custom clearance time and days vary from country to country and total weight and item.
We never ship an item on Saturday, Sunday and holiday.
You can combine product as much as you want. Because our shipping option is weight based. More weight—>Less shipping charge.
Shipping option and price is available on the checkout page.
We provide a tracking number by email and on our website my account page.
We provide only one-way shipping, means we can dispatch or send a parcel only. We can’t pick parcel from your place. Reverse pickup option is not available.

Shipping Return Policy:
All returns item must be received in original condition or unopened packaging (such as Sets and Mixes).
– If you have received an item that was damaged upon arrival, please email us first to let us know or buyer can make parcel opening video for more transparency.
-We can exchange an item for the same item (product and option).
– Specimens priced at $200.00 or more may be returned within 30 days from the date of Purchase and will incur a 10% Restocking Fee.
– Clearance items are considered to be a Final Sale and are not returnable.
– Partial returns of sets or items purchased with Quantity Discount Pricing are not accepted for refund or credit and must be returned together.
3 Easy Steps
STEP 1 – Pack the product carefully.
STEP 2 – Include your name and order #, and reason for returning the item(s)
STEP 3 – Mail returns to this address via DHL and FedEx only. and value must be mentioned below 50 USD only as artificial stone.
Address:
Bhuvah Gems and Jewelry Private Limited
Plot No. B-32, Narayan Sagar, ABC, Narayan Vihar,
Asarpura, Sanganer, Jaipur, 
Rajasthan, India 302020
Mobile: +91 7665298863

Return Deadlines
30 days or less: A refund will be issued to the method of original payment for original amount paid at the time of purchase. All return shipping over initial paid will be in the form of a credit voucher.
-Original shipping charges are non-refundable.